1777 Casino Privacy Policy

1 Introduction and Scope

This privacy policy applies to all users of the 1777 casino platform — that is, anyone who visits our website, registers an account, or uses any of our services is bound by this policy.

We believe transparency is the foundation of a trustworthy service. This document uses plain and clear language to explain what information we collect, the purposes for which we process it, and the steps we take to protect your rights.

This policy must be read together with 1777 casino's Terms and Conditions. In the event of any conflict, those Terms and Conditions will take precedence.

Our services are available only to persons aged 21 or older. By registering, you confirm that you are 21 or older and that you are using this platform voluntarily.

2 Information Collection

1777 casino collects information from users at various stages. The information collected can be divided into two main categories:

2.1 Information You Provide Directly

When registering an account or using our services, the information you provide directly includes:

• Full name and date of birth
• Mobile number and email address
• Residential details
• Identity verification document details (such as national ID number)
• Financial transaction details — bKash, Nagad, Rocket, or Upay account information
• Any information provided when contacting our support team

2.2 Automatically Collected Information

When you use our site, certain information is collected automatically:

• IP address and device type (mobile, tablet, desktop)
• Browser type and operating system
• Time of site access and session duration
• Which pages were visited and which games were played
• Browsing information collected through cookies and similar technologies
• Referral source — which link or source was used to access the site

This automatic data collection process is carried out primarily to monitor site performance and improve the user experience.

3 Purpose of Data Use

Collected information is used only for specific and legitimate purposes. 1777 casino processes your information for the following reasons:

3.1 Account Management and Identity Verification

Personal information is used to complete the registration process, keep accounts active, and confirm the identity of each user. This is an important part of fraud prevention.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals. All financial transactions on our platform are carried out through bKash, Nagad, Rocket, and Upay. From a minimum deposit of ৳300 onwards, your information is used solely to verify transactions.

3.3 Customer Support

Information is used to resolve your issues through our 24/7 live chat and email support, and to fulfil account-related requests.

3.4 Promotional Communications

Your contact information may be used to inform you about bonus offers, promotions, and important site updates. You can opt out of such communications at any time.

3.5 Security and Fraud Prevention

Transaction and login data are analysed to detect suspicious activity, prevent multiple accounts, and ensure the overall security of the platform.

3.6 Service Improvement

Our goal is to continuously improve the gaming experience, site performance, and overall service quality by analysing user behaviour.

4 Sharing Information with Third Parties

1777 casino never sells your personal information or transfers it to third parties for commercial purposes. However, for operational reasons, information may need to be shared in certain specific cases:

4.1 Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to confirm deposits and withdrawals. This information is used solely for transaction verification.

4.2 Technology and Service Partners

Limited technical information may need to be shared to operate the software of various game studios on our platform, including Evolution, Pragmatic Play, and PG Soft. These partners have their own privacy policies.

4.3 Legal Obligations

We are legally required to provide information to authorities when ordered by a court, directed by the government, or required by any other legal necessity. In such cases, only the necessary information is provided.

4.4 Business Transfers

In the event of a future merger, acquisition, or asset transfer, user information may be transferred to the new entity. Even in such cases, the information will remain protected under this privacy policy.

5 Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience on the site.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are needed to keep login sessions active, carry out security checks, and keep the site's core features running. These cookies cannot be disabled.

5.2 Analytics Cookies

These cookies are used to analyse site traffic and understand user behaviour. This is entirely anonymous data and does not reveal personal identity.

5.3 Functionality Cookies

These cookies are used to remember your preferences, such as language selection and display settings. This makes your next visit more convenient.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the site.

6 Data Storage and Security

1777 casino follows the latest technologies and practices to ensure the security of your information.

6.1 Encryption and SSL Protection

All communication with the site is encrypted using SSL (Secure Sockets Layer) technology. As a result, your information remains unreadable to third parties while being transmitted over the internet.

6.2 Data Retention Period

All information is retained while the account is active. Even after an account is closed, information may be retained for a set period for legal requirements or to maintain financial transaction records.

6.3 Access Control

Only authorised staff can access the necessary information. Logs of all access are maintained and reviewed regularly.

6.4 Response to Security Breaches

If a security breach occurs, we will notify affected users as quickly as possible and take all necessary steps to limit the damage.

7 Your Rights

You have several important rights over your own information. 1777 casino respects these rights and takes appropriate action upon your request.

7.1 Right to Access

You have the right to know what information we hold about you. This information can be requested by logging into your account or through the support team.

7.2 Right to Rectification

You have the right to request correction if any information is incorrect or incomplete. We will make this change within a reasonable time.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations or legitimate interests.

7.4 Right to Object to Processing

You have the right to object to your information being used for marketing communications or analytics purposes.

7.5 Right to Data Portability

You may request a copy of the information held about you in a structured format.

To exercise these rights, contact our support team. We generally respond to requests within 30 days.

To ensure responsible gaming, you may also use the self-exclusion and limit-setting features described on our Responsible Gaming page.

8 Protection of Minors

1777 casino is strictly for persons aged 21 or older. We do not knowingly collect any information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information.

Parents are advised to remain vigilant to ensure their children do not use this platform. If you become aware of a minor's account, please inform our support team immediately.

All responsible gaming guidelines, including the 21+ age requirement, are clearly stated on our site.

9 Policy Changes

We may update this privacy policy from time to time. The policy may be revised due to changes in the scope of services, addition of new technologies, or legal requirements.

For significant changes, we will notify registered users by email or through a site notification. The date of the most recent update will always be shown at the top of this page.

Continuing to use the site after changes means you have accepted the updated policy. We therefore recommend visiting this page regularly.

For more details on the overall terms and conditions of our service, visit the About Us page.

10 Contact

Contact us for any questions, requests, or complaints regarding this privacy policy:

• Live Chat: Connect via 24/7 live chat from any page on the site — support is available in both Bengali and English.
• Email: [email protected]

Our support team generally replies to emails within 24 hours. For faster assistance, use live chat.

Before submitting a privacy-related request, check the FAQ page for an answer to your question — detailed responses to common questions are provided there.